Privacy Policy

Who we are

Walmer Bridge Village Hall takes great care to safeguard personal data provided by our customers and we strive to process it fairly and lawfully.

Your personal information will be used to provide you with the services offered through our website to you and for billing and order fulfilment.

Information we collect

We may collect personal identifiable information about you, such as your name, address, email address, phone number or similar when you contact us via the website or by telephone. If you choose to make a booking we, and or our third-party bookings processor, will collect the information.

Our website does NOT currently use cookies or tracking technologies.

How we use your information

We use the information that we collect to operate and maintain our website, provide our services, and to respond to your queries and concerns.

How we share your information

We work with service providers who provide website development, hosting, maintenance, delivery, payment processing, diary/booking schedule processing and other services for us. These third parties may have access to, or process personal data as part of them providing those services for us. We limit the information provided to these service providers to that which is only necessary for them to perform their functions and our contracts with them require them to maintain the confidentiality of such information.

We may make certain automatically collected non-personal information available to third parties for various purposes including compliance with reporting obligations, for marketing purposes, to assist us in understanding customer usage of the website and visitor interest.

We may disclose personal data if required to do so by law, if we believe that such action is necessary to comply with reasonable requests of law enforcement or in order to protect the property or personal safety of Walmer Bridge Village Hall Committee or its Users or others.

We may display personal testimonials of satisfied customers on our website. If a customer does not wish for their name, location and comments to be published on our Testimonials section then they may request removal of published comments at wbvh@outlook.com,

How we protect your information

When you wish to make a booking you are re-directed to the Hallmaster website. This is an external site. Hallmaster (www.hallmaster.co.uk) will collect the data which you input. The data you enter on their website is encrypted using secure technology however no method of data transmission over the internet is 100% secure. Any of this data is only accessible to the Committee and assistants of the Walmer Bridge Village Hall on a need to know basis.

Access to and retention of data

If you wish to seek access to or wish to correct, amend or delete inaccurate data you should direct your query to wbvh@outlook.com or write to “The Data Protection Officer, Walmer Bridge Village Hall, Gill Lane, Walmer Bridge, Preston, Lancashire, PR4 5GN”. When we receive a request to correct, amend or delete your data we will acknowledge it within 72 business hours and handle it promptly as required by law.

We will retain personal data that we process on behalf of our customers for as long as needed to provide our services. We will retain this information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Changes to our Privacy Policy

Changes to this Privacy Policy are effective when they are posted on this page. This page was last updated on 25th May 2018.

Questions and queries

If you have any questions or queries about this Privacy Policy, the operation of this site or your dealings with Walmer Bridge Village Hall then please contact us at wbvh@outlook.com, telephone us on 01772 612113 or send a letter to The Data Protection Officer, Walmer Bridge Village Hall, Gill Lane, Walmer Bridge, Preston, Lancashire, PR4 5GN.